Frequently Asked Questions
Return Policy
7-day risk-free returns.
All items must be returned within 7 days of delivery in original condition with all the original contents to receive a full refund.
You are responsible for return shipping costs unless the item was misrepresented or damaged.
Items that were resized, altered, custom-made, or purchased on installment at the request of the customer are not eligible for a refund.
Shipping, Insurance & Security
Free shipping on all orders
All orders ship within 3 business days via USPS, FedEx, or UPS with full insurance and tracking. Delivery takes 2-5 business days within the United States.
Security Features:
- Signature confirmation required on all deliveries
- Adult signature required for items over $1,000
- All packages are fully insured for purchase value
- Discreet, unmarked packaging
Authentication & Certification Process
Our Authentication & Certification Is Simple, and by design.
- We only source from trusted, accredited suppliers.
- Every jewelry piece has a certificate from GIA, or of similar reputable lab.
- Every watch has papers or equivalent certifying documents from the brand.