Privacy policy
At Time and Carat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you visit our site, we may collect the following types of information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers)
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and browsing behavior
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding purchases, returns, or inquiries
- Provide customer support
- Improve our website, products, and services
- Prevent fraud and ensure secure transactions
- Comply with legal and regulatory obligations
Sharing Your Information
We do not sell or rent your personal information. We may share your information only with trusted third parties, including:
- Payment processors (e.g., Shopify Payments)
- Shipping and logistics partners
- Service providers that help operate our website
- Legal authorities when required by law
These third parties are permitted to use your information only as necessary to perform their services.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You may disable cookies through your browser settings; however, some features of the site may not function properly.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. While no system is completely secure, we strive to safeguard your data against unauthorized access, misuse, or disclosure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 Email: info@timeandcarat.com
📞 Phone: +1 (305) 788-3019