Shipping policy
At Time and Carat, we are committed to delivering your luxury items securely and promptly. This Shipping Policy explains our shipping destinations, methods, costs, and delivery timelines.
Shipping Destinations
We currently ship only within the United States. We do not offer international shipping at this time.
Shipping Methods & Costs
Shipping costs are calculated by weight and displayed clearly at checkout before payment is completed.
We offer the following shipping options:
-
Economy Shipping
- Free or paid, depending on order weight
- Estimated delivery: 5–10 business days
-
Standard Shipping
- Paid shipping, calculated by order weight
- Estimated delivery: 3–7 business days
All applicable shipping fees are shown at checkout and must be paid before order confirmation.
Order Processing Time
Orders are processed within 1–3 business days after payment is successfully completed.
Orders placed on weekends or U.S. public holidays are processed on the next business day.
Delivery Timeframes
Delivery times are estimates and begin once the order has been shipped, not when the order is placed.
Carrier delays, weather conditions, or other factors beyond our control may affect delivery times.
Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses
- We are not responsible for delays caused by shipping carriers
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Time and Carat is not liable for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is delayed or appears lost, please contact the carrier using the tracking details provided. For additional assistance, you may contact our support team.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
📧 Email: info@timeandcarat.com
📞 Phone: +1 (305) 788-3019